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Shelley Smith

PCC, BCC, MBA, Faculty Member

Shelley joined the faculty of Coach Academy in 2019 with more than 20 years of experience in leadership, consulting with executives, coaching, and organizational development. Her passion is to help leaders and organizations focus on purpose and talent to help move individuals and organizations forward.

Shelley’s areas of expertise include executive coaching, physician leadership coaching, leadership/talent development, change management, succession planning, and performance consulting.  Her clients have been in a variety of industries including health care, financial services, manufacturing, agriculture, and academia.

She is the Managing Director, Leadership Practice for the LAK Group – a boutique consulting firm focused on transforming careers, cultures & organizations.  LAK Group’s purpose is to help organizations and leaders transform business goals into human strategies ON Purpose to result in inspired employees, loyal customers, agile leaders, and resilient organizations.  In her role as Managing Director, she works as an executive coach, physician leadership coach, as well as consultant to organizations for all initiatives related to leadership development including coaching plans, practices, and skill development.

Previously, Shelley was the Senior Director of Leadership Development at Aurora Health Care (n/k/a Advocate Aurora Health).  While there, her accomplishments included the development of their Coaching Practice Center, multiple high potential and senior leadership training programs, and consulting initiatives focused on talent management, change management, physician leadership development, and organizational development. For her efforts, Shelley and her team received the National Center for Healthcare Leadership’s BOLD (Best Organizations in Leadership Development) Award. Prior to her time with Aurora Health Care, Shelley also spent 16 years in the financial services industry in various roles.

Shelley is an ICF Professional Certified Coach (PCC), a Board Certified Coach (BCC), and an accredited coach through The Physician Coaching Institute. She holds a Master’s in Business Administration from Concordia University of Wisconsin and a Bachelor of Science degree from the University of Wisconsin Stevens Point. She is certified in the MBTI, the Hogan Assessment Suite, Clifton StrengthsFinder, KornFerry Voices 360, Lominger Leadership Architect, Prosci Change Management, the Coaching Mindset Index, Change Style Indicator, and the Influence Style Indicator.